GUIDE: Customer Service

Sometimes players run into problems with the game that they cannot solve without assistance. If this happens to you, please contact Customer Service. Our specialists will be glad to answer all your questions.

Where can I find articles about World of Tanks Blitz?

You can find tons of useful information in the Knowledgebase. Here you can find articles on battle mechanics and other peculiarities of the game. This section is updated by Customer Service on a regular basis.

How can I resolve my issue?

If you cannot find the required information in our articles, please go to the Troubleshooter. Select the appropriate issue category and proceed through a series of steps to outline and resolve your issue.

What if I cannot resolve the issue on my own?

If you are unable to find a solution to your problem, you can always contact Customer Service for assistance. Submit a ticket in one of the following categories:

  •          Technical Support
  •          Billing Support
  •          Account Support
  •          In-Game Goods
  •          Game Support
  •          Report a Bug

Every ticket is considered individually, so the processing may take some time, depending on the difficulty of the issue. But you can always rely on Customer Service: we will answer all questions!